VDR software offers a secure and encrypted environment to share sensitive documents with multiple parties. It is often used for M&A due diligence, but it can also be used for bankruptcy, fundraising and other business transactions that call for document sharing. It’s vital that advisors know how to use VDR technology to enhance their client’s outcomes. Asking for performance and reliability data is vital as it is with any other technology stack. You should look for information about the average time to uptime, interruptions and delays. In addition it’s a good idea to look for third-party security certificates like SOC. These certifications provide independent verification that the VDR partner has taken all necessary steps to protect the privacy of customers’ data. A good VDR provider will also offer professional customer service through multiple channels. You can find live chat on the app, as well as phone and email assistance that is available in several languages, as well with training videos, dedicated teams, and managers. In contrast to physical data rooms, most modern providers are accessible all hours of the day. Consider how the VDR was designed with your client’s needs in mind. Does it have a clean user interface? Does […]